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Hotel · Hanoi · Ha Noi Municipality

La Madera Hotel & Spa

A 3-star hotel in the heart of Hanoi's Old Quarter, a 6-minute walk from Lake of the Restored Sword, with a tour desk and currency exchange.

  • Central Hanoi location
  • Tour desk for local excursions
  • 24-hour reception and security
8.9 Great 312 reviews Booking.com 8.9 · 312 reviews

About

La Madera Hotel & Spa

La Madera Hotel & Spa sits in the very heart of Hoan Kiem, surrounded by Vietnamese craft shops and casual bars. The Lake of the Restored Sword is a 6-minute walk away, and One Pillar Pagoda is roughly 10 minutes by car.

The property offers practical services for travellers: a currency exchange, tour desk, valet parking, and paid airport shuttle. Rooms come with air conditioning, mini-bar, and flat-screen TV, and the hotel maintains a 24-hour reception.

  • Non-smoking rooms
  • Parking
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Exceptional staff — Guests consistently mention the helpfulness and friendliness of the team, from tour arrangements to daily needs.
  • Central location — A 6-minute walk from Lake of the Restored Sword and in the heart of Hoan Kiem's Old Quarter, surrounded by craft shops and bars.
  • Useful tour desk — Praised by guests for organizing visits to attractions like the Thang Long Water Puppet Theatre, especially for families.
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Worth weighing

3 to weigh
  • No pets allowed — The hotel does not permit pets, which may be a limitation for those travelling with animals.
  • Limited parking — Parking is available but may be tight in the Old Quarter; valet parking is offered as an option.
  • Check-in window — Check-in is from 14:00 to 23:59; late arrivals after midnight may need to plan accordingly.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Quadruple Room Balcony

  • 2 King Size Beds
  • Shower
  • Balcony
  • Air conditioning

Suite Balcony

  • 2 King Size Beds
  • Shower
  • Balcony
  • Air conditioning

Superior Double or Twin Room

  • 1 King-size bed
  • Shower
  • Air conditioning

Family Room Balcony

  • 2 King Size Beds
  • Shower
  • Balcony
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Room Amenities

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Ironing facilities
  • Free toiletries
  • Electric kettle
  • Flat-screen TV
  • AM/FM alarm clock
  • Cots
  • Parquet floor

Hotel Services

  • 24-hour reception
  • 24-hour security
  • Luggage storage
  • Locker room
  • Currency exchange
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Car hire
  • Fax/Photocopying

Parking & Transport

  • Parking
  • Valet parking
  • Paid airport shuttle

Safety & Security

  • Smoke detectors
  • Fire extinguishers
  • Key access
  • Non-smoking rooms

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.9
Great 312 reviews

Guest-rated 8.9/10 from 312 reviews

Booking.com · 8.9 · 312 reviews
8.9Verified guest

“The staff were accommodating and ensured all our requirements were met, particularly when arranging local tours.”

8.9Verified guest

“The twin room was satisfactory, with comfortable beds. I particularly enjoyed the walk-in shower in the private bathroom. The location was ideal—just a short stroll from Bellagio Conservatory & Botanical Garden.”

8.9Verified guest

“This place had a central position relative to Cat Ba island. All the staff were friendly and courteous.”

8.9Verified guest

“Thank you for a lovely stay. The hotel is small and quiet. Rooms are decent and spacious, equipped with climate control, TV, and a mini-bar fridge. The location is excellent, a short walk from a well-known prison...”

8.9Verified guest

“Good meals, courteous service. Room was a good size and well-equipped with a refrigerator; prices were fair.”

8.9Verified guest

“Staying at the Lisa was great! It's right in the Old Quarter's core. The room was comfortable, and I loved the daily cleaning. The staff, especially Mr. Long, were always friendly and helpful—the highlight!”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Old Quarter: The hotel is in the middle of Hoan Kiem, surrounded by Vietnamese craft shops and casual bars. Explore the narrow streets on foot.

Lake of the Restored Sword: A 6-minute walk away, this scenic lake is a central Hanoi landmark and a good starting point for sightseeing.

One Pillar Pagoda: About 10 minutes by car from the hotel, this historic pagoda is a notable cultural site in the city.

18 Cau Go, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
16 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is until 11:00.

Is parking available at the hotel?

Yes, parking is available on site, and valet parking is also offered.

Are pets allowed?

No, pets are not allowed at La Madera Hotel & Spa.

Does the hotel offer airport transfer?

Yes, a paid airport shuttle is available.

Nearby

Other top-rated stays in Hanoi

Want a different style or budget? Here are more highly-rated options in the area.

8.7

The Q Hotel

Guest-rated 8.7/10 — among the top stays in Hanoi.

Hanoi

8

Khach San 239

Guest-rated 8/10 — among the top stays in Hanoi.

Hanoi

The bottom line

La Madera Hotel & Spa is a solid choice for travellers wanting a central base in Hanoi's Old Quarter. With a high staff rating and a practical tour desk, it suits those keen to explore with local help. Just be aware of the pet policy and check-in hours.

8.9A dependable Old Quarter option with standout staff service.

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